Hey, Kids, That's When Grandpa Vomited!

W
ait, I don't seem to understand, I said to him at 2am on our car ride from Los Angeles International Airport. JD picked me up from my trip to the Cayman Islands and let me know some terrible news. Wait, I don't seem to understand, I repeated. He shook his head, remained quiet, and then I cried. Jasmine, I want to vomit. Right then, I knew we were in trouble.

So here's the story: When we decided to launch EXPOSED Magazine, we outsourced our shipping fulfillment to a private company because we knew we were too busy to handle the shipment load. Basically, this company would package and ship each magazine, eliminating us from the process. While I was in the Caymans, JD received news that our shipper quit. Just like that. No warning, no foreshadowing, no shipping system in place to process the orders. For three days, JD stuffed, labeled, and shipped hundreds of magazines, but we were thousands behind.

Why didn't you tell me?!? Not wanting to worry me while I was out of the country, JD kept this information to himself while he tried to create a new system. That's when I cried again.


For three days, JD, Polo, and I stuffed magazines into envelopes, printed labels, bought two PC computers (who even does that?!) and tried to create a new system that didn't require me to type each label ONE BY ONE (oh, yes, I did that...68 labels in four hours...can you say HOT MESS?!). The following Monday, when we went to the shipper's to collect the magazines they had on-site, JD instructed me to stay in the car. Why?! Why should I stay seated when that guy totally screwed us and I need to give him a piece of my mind?! DOESN'T HE KNOW I'M LATINA AND WE GO CRAZY?!?

JD locked the doors as he walked away.

We struggled for a few days with our system (I even resorted to hand-writing labels, but quit when they looked straight ghetto), but finally found a system that worked. After much frustration, I'm thrilled to announce that every order until Wednesday, November 23, 2011 has been fulfilled, including international orders. All other orders will be processed today.

I can't thank those who ordered EXPOSED Magazine enough for their time and patience. This adventure has been absolutely crazy (I should really write it as cray cray but I'm not rapper enough), but we made it out alive. Alight, alright...we're making it out alive...but I think that's part of the story. Part of our family folklore when I'll one day sit around the fireplace and tell my grandkids about the time I had this cray cray idea that made their grandpa vomit.
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Jackie - when I was younger, my mom owned and published a small basketmakers quarterly magazine, and she used to pay me $3 an hour to staple, stick labels, and sort the magazines.... I feel your pain :)  12.14.11 - 4:52pm
Sarah - I've just read this blog entry and am feeling a bit guilty about my complete impatience to receive the magazine over here in ol' Blighty now! I was itching for it to come and checking my mailbox regularly for it but really, given what you've put here, it actually didn't take that long to arrive! And, I might add, it was well worth the wait. I have read it cover to cover and it has given me so much inspiration. So thank you for sending it so quickly, even with all the problems you've had!   12.11.11 - 2:35pm
Vasia - I'll be waiting for my copy up here in cloudy Vancouver! Can't wait to read it :)  12.10.11 - 1:27pm
Sarah - I would like a handwritten address label please. Be watching for my order. Sarah Webster, Moravian Falls, nc..hehe.  12.09.11 - 7:56pm
Evonne Wong - Too bad I didn't live closer, I would have come help you stuff envelopes and print labels. I just finished reading your magazine and now Darren is reading it and he wouldn't give it back! Congrats on the magazine again! :)  12.08.11 - 8:42pm
John - That picture of Polo in front of the piles of magazines, I think he realises the enormity of the task you have. I really felt very sorry for you. I received my copy of your beautiful magazine here in England within 12 days, thankyou for it and thankyou for being such a real and inspirational person  12.05.11 - 12:38pm
christina watkins - You keep overcoming all the bumps in the road.....and thank goodness you are blessed with a great wingman!   12.05.11 - 9:15am
Jonni - By the way Jasmine, if you need some help for a quicker system, please shoot me an email and I can walk you through how to set-up a mail merge. It makes things like this and printing labels super-easy. :)   12.05.11 - 6:03am
Jonni - Jasmine, I am so sorry that happened to you guys. I would have been so mad at that company too and I'm not even Latina! :) Okay, I am Latina on the inside (lol). Thank you for all you do for us and I just loved my Exposed magazine and had to read it from front to back as soon as I received it. You should be so proud of your wonderful successes. You are doing an amazing job and Hugs to poor JD. He definitely earns the hubby of the decade award. :) XOXO  12.05.11 - 6:00am
Janice - Hi Jasmine! I just got my copy of EXPOSED in the mail earlier this week and read it through in a couple of days. Thank you SO much for being so open and sharing your experiences! I'm absolutely in awe how you go out of your way to help other photographers. Thank you for and JD for the hard work you put into making this magazine, and then shipping the magazine. Now that I know you had to individually pack and label them, it's even more special to me! Thank you thank you!  12.03.11 - 3:56pm
Vail Fucci - My heart would have sunk into my feet at that moment. I eventually got mine all the way in Boston and JDRF sent a nice note after I followed up on "where is my beloved exposed magazine?! I am oing cray cray checking the box each day!" so fun looking at your work bigger than 900 pixels :) congrats on the success of exposed! Mail merge is a beautiful thing for labels. ;) have a merry Christmas!  12.03.11 - 5:56am
Phoenix Photographic - what a cute dog!  12.03.11 - 5:33am
Brianna K - Recieved my magazine....and it has been everything and more! Thank you for all the inspiration!  12.02.11 - 7:56am
Toni - Aww!! JD is THE BEST!! You have such a sweet husband. EXPOSED.IS.AWESOME!!!!!! I can't get enough of it! I can't wait to reread it!  12.01.11 - 6:03pm
Kristin Greenwald - j* & jd ... this post literally had me giggling. If it makes you feel better, one of my teammates came up to me (you know her .. Breanne H) today and said she had a surprise for me ... and held out your magazine. I go, oh! I got mine last week! She laughed and said she was going to give it to me as a xmas present, but she was going to read it first and not tell me it came in a plastic bag. :) obvi she changed her mind, but know you have two huge fans here in Detroit. That should give you some swagger. xo  12.01.11 - 1:07pm
jaine {brklyn view} - i loved EXPOSED! it was so inspiring and helpful. thanks for getting it out and keeping it together. man, i would have cried too!  12.01.11 - 1:00pm
promise tangeman - i freaking love you guys. :)   12.01.11 - 10:43am
Nancy A - Wow I'm so glad I ordered on the first day and got mine a while ago! I'm so sorry it caused you so many problems. I LOVE reading EXPOSED. I have to stop myself from reading from beginning to end straight through just so I can savor it.  12.01.11 - 9:07am
Elisabetta {Linen and Silk} - Jasmine, I'm so grateful for the hard work you put into every aspect of your business, including hand writing your labels if you have to! And JD, man...what can I say, you must be the best husband and business partner a woman can ever wish for. In-cre-di-ble! You guys rock. Please continue the way you do, because every day YOUR stories make us want to keep achieving our dreams. Jasmine, one more thing: there is so much humility in your posts. So effortlessly refreshing! Thank you, as always! x Betta  12.01.11 - 8:21am
John - I got mine today. Thank you! and I only ordered it a few days ago! I didn't realize I was making someone vomit!! :)  11.30.11 - 11:26pm
Debbie Schwab - I didn't realize how lucky I was to get mine already!! Talk about buckling down and getting it done. Why we love you:)  11.30.11 - 3:32pm
Renee Tucker - It is worth the wait! Way to roll with Plan B (c or d). Makes it all the more special that you, JD & Polo put your blood, sweat and tears into the shipping process. Ok, so maybe I have Jasminitis and am slightly being over-dramatic!! Love ya girl!!!   11.30.11 - 12:20pm
Sharma Shari - That story make appreciate more the magazine I'm holding! Thanks for the effort you do everyday to share with us and make us feel like we can also make our dreams come true!!! THANKS!  11.30.11 - 9:05am
brittani - thank you. =)  11.30.11 - 7:26am
Brittani - You really do have an amazing other half J. That man will do anything for you. =) Oh!! And i got my copy the other day. =) <3 <3 <3  11.30.11 - 7:25am
Karina - Before I get totally engrossed in my copy of Exposed I just thought I'd let you know it had made it to rural South Australia :) No more waiting, I'm off to read! P.S. It looks beautiful.  11.30.11 - 2:02am
Lydia - Oh wow, I can't even imagine! Loving my copy even more now because you weren't kidding about giving birth!  11.29.11 - 11:52pm
Heather Ekstrom - You and JD are such an amazing team! It was such a struggle for you throughout the EXPOSED process, I wish that at least the shipping could have gone smoothly for you. You are truly an inspiration and I am so glad to know your story. Thanks for letting us into your business and into your life. You are amazing, thank you.  11.29.11 - 9:03pm
Alaina Bos - JD must have been BUSY because I got my magazine over a week ago!! What a sweetheart!  11.29.11 - 7:42pm
Suzy G - Oh goodness, y'all need a vacation for sure. Bless your hearts. Y'all made it through, the magazine was totally worth the wait. What a blessing you both are. :)  11.29.11 - 6:27pm
Justin - What the...? As a business owner, who would do that to a customer? Awesome way to create referral business.  11.29.11 - 6:08pm
Antonina Mamzenko - Oh glad I didn't get round to throwing the envelope into the bin! Will have to keep it now knowing it was hand-stuffed by J* and JD :))  11.29.11 - 3:19pm
Linda - Hi Jasmine, you arrived in Scotland today...or rather Exposed was delivered here today. It might be strange for me to say that 'you' arrived here but that's really how t feels to me as I read the opening pages, It almost feels like you're in the room with me. Thanks for all your efforts to get this shipped out.  11.29.11 - 3:05pm
Pupparazzi Pet Photography Melbourne - Good old Polo - always happy to lend a hand!  11.29.11 - 1:57pm
Wedding Photography Melbourne - Worth the wait!  11.29.11 - 1:52pm
Mary Adams - Received mine yesterday...and LOVE IT! Worth the wait definitely! Sorry you and JD had such a struggle but you have a wonderful magazine to be proud of!  11.29.11 - 1:26pm
Elizabeth at Seaport Photo - I received mine yesterday...I figured you were just swamped with orders!!! It looks beautiful...can't wait to dig in and read.   11.29.11 - 10:38am
Sage - Wow. I'm so sorry to hear about this disaster! But completely happy to hear that my copy of Exposed is on its way to me. You're even more amazing in my eyes now!  11.29.11 - 10:21am
cassandra-m - Polo needs a t-shirt that says "Team J*". Sad that happened to you, but gosh look at all those magazines purchased. yay~! I got mine~! And setting some "special Cass time" this week to open it~!!!  11.29.11 - 10:04am
Lelia Bartruff - Oh gosh Jasmine! I'm so sorry that all happened. I wish I could have been there to help. With a background in non-profit work I am a champion stuffer and labeler. Props to you and everyone else involved for taking all the time to make sure your magazine went out. It was worth it.   11.29.11 - 9:59am
angel canary - That is horrible!!! I'm so sorry that happened to you!   11.29.11 - 9:50am
Lisa - My hubby and I love your magazine!! Its beautiful and encouraging! Thank you and thank your hubby for us too!! Lisa & Eric  11.29.11 - 9:11am
Adriana Morett - Hey, had to come back and say I got it today! All the way from California to Madrid :) And I LOOOOVE IT!!! Totally woth all the trouble, J*. Muchas gracias!!  11.29.11 - 6:28am
Katty - That's why mine didnt get to me! Looking forward to receive it! Thanks for the effort. x  11.29.11 - 4:23am
Kare - Okay, so now I feel utterly awful for writing on your wall that I might actually die waiting for Exposed to arrive! Tell JD not to vomit, we're patient.  11.29.11 - 3:53am
Carina - Well, I can say: You guys rocked it! Today I received my very own copy in Belgium :-) Wish I could take the day off and start reading :-) Thanks!   11.29.11 - 1:57am
Joe Soap - Excellent!  11.29.11 - 1:53am
Hannes Uys - Hilarious and Priceless!   11.29.11 - 1:52am
Anastasia - I just want to give you two a big hug. You are amazing! After reading your post was rather surprised though to find my copy in the mailbox today (I am in Sydney, AU). Reading it and loving every single word. Thank you. So much. xxx  11.29.11 - 12:25am
Anastasia - I just want to give you two a big hug. You are amazing! After reading your post was rather surprised though to find my copy in the mailbox today (I am in Sydney, AU). Reading it and loving every single word. Thank you. So much. xxx  11.29.11 - 12:25am
Shannon Rosan - Oh. Em. Gee. What a DISASTER! So, sorry to hear that your shipper quit!  11.28.11 - 11:04pm
Rudi - Love Polo's picture! He's sits there like he's totally aware of what's going on and his face is saying "Boy, did we work hard!"  11.28.11 - 9:42pm
michelle carrillo - OMGeeeee! I am so amazingly sorry this happened. And so blown away by your persistence towards triumph. Now I'm DOUBLY looking forward to receiving my copy, as it has a fabulous story to accompany it... besides the ones already enclosed within its covers.   11.28.11 - 9:38pm
Julie - Hi Jasmine, What a fantastic job you guys did getting all those magazines out! JD is just a sweet heart! Just wanted to let you know that my copy arrived in my Australian mail box today. Loving reading it!  11.28.11 - 9:21pm
LaRiche - Thank you so much Jasmine & JD. I just got my copy and love it.   11.28.11 - 9:00pm
Orchid - I got one of those parcels today!!!!! YES!!!!!!!!!  11.28.11 - 8:41pm
Stacey - Total City Girl - OMG!!! That stinks! Hope you could at least laugh about it now. :) So funny how it seems like the HUSBANDS have to hold the WIVES back from saying something. We're just more verbal and emotional I guess!! So great of you to push through it.  11.28.11 - 8:08pm
Ana Szilagyi - Wow! I think mine is in that photo! Now I have it in my hands. Just got it and I just stopped reading it 'cause I want you to know that your magazine is wonderful. So sincere and truthful! Inspiring! I know one day I'll get there too! Thank you so much for sharing your life! Beijinhos Ana  11.28.11 - 8:04pm
Valentina Glidden - Oh my goodness! What a mess. Way to handle it. And Polo looks so tired. I bet he was doing hard work! Poor guy  11.28.11 - 7:52pm
shani barel-desser - The worst part of it all is that you had to buy a PC (TWO PCs..) the most amazing part is how you have them all straight and neat....so beautiful...Amazing...! AMAZING!  11.28.11 - 7:39pm
ronnie - JD even emailed me to let me know the status of my shipment when I inquired. He is definitely a keeper!! Received it. Read it. Will pass it around. Thanks you!!  11.28.11 - 7:13pm
whitney elizabeth - i thought my magazine got here pretty fast, y'all did a great job :) JD is too sweet!  11.28.11 - 7:12pm
The New Diplomat's Wife - I got mine right on time though - nice work! Sometimes, people don't appreciate the details - congrats again on the magazine!  11.28.11 - 7:09pm
Sue McCormack - Got mine today!!!! Can't wait to read it. Thanks JD, Polo and Jasmine!  11.28.11 - 6:58pm
lrntn - But at least it's kind of a funny story in retrospect ! All kidding aside, just got mine today and read it all too quickly. I'm not an aspiring wedding photographer, but your journey is human and inspiring. And JD is quite an amazing guy. Good luck & best wishes to you both !  11.28.11 - 6:40pm
patricia - I just want to take a moment to first send a huge thank you to JD for getting it all started, and now to Jasmine as well for sending out my magazine :) you two are a wonderful team and I appreciate your inspirations each day!   11.28.11 - 6:31pm
Sarah Mariel - I have anxiously been waiting for my copy to get here. I got it today and now that I know what went into me getting it, I am even more grateful for it!  11.28.11 - 6:20pm
Robyn Swallow Photography - So, do you think we will see this story, (in maybe) the second issue of Exposed ?????? Hope so !!!  11.28.11 - 5:42pm
Parv - I'm in Toronto, Canada...and I received my copy today. I now feel like I should laminate it! It's an absolutely fantastic publication...well done to you and JD...and Polo of course :)  11.28.11 - 5:34pm
Janel KG - Oh my shiz-nit! That truly is cray cray! Glad you both made it through.... and I am completely blown away by the awesomeness of Exposed! Thank you!  11.28.11 - 5:27pm
Jill Samter Photography - WOW! You just did what you have told every reader to do - never stop working it even when everything seems to be against you! Your dream has been realized Jasmine and worth all the effort. I'm so sorry for what the company did - but so thankful for your heart and husband who pushed forward against the odds of making this work. I LOVE your magazine! I even liked the personal touch of my label :-D Just sayin' so it was 100% worth it!!!!!  11.28.11 - 5:22pm
Ashley - I thought it was taking a while but assumed it was because I'm in Canada. Jasmine your fans don't mind waiting for such an exciting thing! If I lived closer I'd have come to help label and ship things for you :) Hakuna Matata ;)  11.28.11 - 4:52pm
Adriana Morett - OMG I'm so sorry, those guys SUCK! I'm glad to know you guys were able to sort it out (after much work of course!) and I can't wait to receive mine! -Madrid is SO far from Cali :( Props to JD for being so sweet! :)  11.28.11 - 4:12pm
Life with Kaishon - I'm sorry the shipper quit : ( So thankful you found a system that worked though. You are a star.   11.28.11 - 4:00pm
Jeni Brower - So funny :) Of course, He ordered you to stay in the car. Carey would have done the same thing. That reminds me of Bethany Frankel when her suppliers didn't listen to her & make enough Skinny Girl margarita when it launched. She was ticked. I love seeing the massive stack of envelopes ready for shipment. Carey asked permission to throw out the envelope the other day & I told him I wasn't ready yet ;) So, I picked it up & thought about it & your thank you card fell out. I read it & my heart melted. I put it in my Notebook where I keep all of my orders & business info. Now, I see it every time I open it. Thanks for being a light, Jasmine.  11.28.11 - 3:57pm
Edita Knowler - Amazing! I received mine today...and I'm all the way in Australia. Thanks sooooo much! xx  11.28.11 - 3:36pm
Bettina - Just remember to take a minute and breath, I am patiently waiting in Australia - I know my copy will come when it is time. JD, you are amazing, but so many have said so already - you guys make a wonderful team and I love following both the business aspects of the blog and the personal. I am so looking forward to reading EXPOSED - I know it will be nothing less than fantabulous! Lots of love to you both and Polo xxx  11.28.11 - 3:14pm
Jessica K. Sullivan - You guys are amazing! I am sorry your shipper quit on you, but you guys rock! I wish I was there to help you, pack, label, and ship! I already got my magazine weeks ago, and all I can say is, thank you Jasmine. And to anyone waiting to receive Exposed...totally worth the wait. Bonus to have your shipment hand labeled and packed by J*, JD and Polo! Now that's commitment;)  11.28.11 - 2:42pm
Tonya Douglas - Yay! I'm going to check my mail right now!   11.28.11 - 2:22pm
Yuliya M. - OMG! I got mine on the 18th and was so so so so thrilled and thankful. I wish I lived in the area, I would totally come over to help package all of those.   11.28.11 - 2:10pm
Jen Rice - Wow! So sorry Jasmine! That's just nuts! And hunny, lemme just tell ya sumpin'... we white gurls can (and would) bust it on that shipper's butt too, so know you are well supported! :D  11.28.11 - 2:06pm
Belinda - OMG!!!... I would have had a meltdown and died! You guys are incredible! And JD such a nice hubby trying to hold down the fort while you're out of town. Poor guy! Glad you got it worked out.   11.28.11 - 2:01pm
Lindsay Gee - Is it wrong that I think it's sooo cool that you packaged my package YOURSELF.... YOU touched MY magazine. haha :) Kiddddinggg.... I'm seriously feeling for you two. I have been totally impressed with the speedy delivery and would never have known the backstory. Contiually amazing us.   11.28.11 - 1:30pm
Brittney Christie - You and JD are a great team! I have had to make out a schedule for myself of when it is okay to read EXPOSED! It is drenched in valuable information and I cannot put it down despite the amount of work I have to do! Thank you so much for putting yourself out there (and for including freakin' adorable photos of polo...My Maltese has a crush on him ).  11.28.11 - 1:27pm
jen k. - j* team is amazing!  11.28.11 - 12:55pm
Sarah Deighan - I am waaaaaaaaaaaaaaaaaay more excited about receiving your magazine (hopefully) in the near future now, thinking that either you, JD or Polo ( :-o ) stuffed that magazine in that envelope and hand wrote or typed that address on personally! :-) I don't mind waiting . . . :-D  11.28.11 - 12:52pm
ala cortez - jd is seriously my hero!!  11.28.11 - 12:12pm
Kaitee Doll - JD is so wonderful! Everyone will understand the delay. I am sure that when my Exposed arrives, it will be well worth the wait! Big hugs to you both and just know you have the devotion and understanding of those who support the beauty of your dreams. This too shall pass and keep loving one another and have faith that there is nothing that you can't do! You and JD will conquer any obstacle that comes your way! Now I am equally excited to meet both you and JD at WPPI 2012!  11.28.11 - 11:56am
Christina Carter - Can't wait to get mine in the mail! YOU guys are Rock Stars for getting through it :)   11.28.11 - 11:53am
Alyssa - Unbelievable! I can't believe someone would quit on you like that! Kudos to JD. What wisdom and such a loving heart to shield you from that so you could enjoy the Caymans! Pretty sure he shipped my copy. What a great team you two are... Learned so much from your story. Thank you for sharing it and thank you for the inspiration.   11.28.11 - 11:46am
Susan Jennings - Seriously insane! I cannot believe your shipping people just quit. I had to reread your blog post twice, it is just insane. Congrats on putting a system together and taking care of everything! You guys are so funny!  11.28.11 - 11:44am
meg manion silliker - wow! you'd never know it. i just received my copy today. and had just ordered it last week!! you guys are rock stars. and jasmine, this magazine is delightful. i feel like i get to carry you around in my bag!! so honest and so helpful. your imagery as always is so beautiful. thrilled to have it. keep breathing!! xo (meg - The Maternal Lens)  11.28.11 - 11:31am
Christa Hann - I received mine today but have to wait until Christmas morning....will see if I can last that long. I'm also thinking all us J* fans should ban together and go storm the office of the shipper....at night...with lanterns and pitchforks....not really, but definitely a tempting idea :)  11.28.11 - 11:27am
Summer D - Polo looks so sleepy. Congrats on all of your success!   11.28.11 - 11:19am
Lexi - oh my goodness! That is so terrible. This magazine is worth so much more than the awesomesness I already thought it was. Thank you for all that you do Jasmine! Hope everything works out soon.  11.28.11 - 11:14am
kathryn @ atlas & elia - You guys are absolutely amazing! And, in the middle of all of that madness, JD managed to respond to my email in like 2 minutes after I realized that I'd had it shipped to the wrong address. I emailed him back to thank him and he even replied to that! Seriously, you guys are nothing short of perfect!  11.28.11 - 11:11am
Natasha Hurley - I was wondering if it was the Royal Mail over here that had got it stuck somewhere....Now its a cross fingers in the hope I get it before I go on holiday - its going to be my beach read....Oh how my boyfriend will love that....he already hears - Jasmine this, Jasmine that. ha!  11.28.11 - 11:06am
Kimberly - 1. Aww...I love JD. That's sweet of him not to want to worry you while you were away. 2. I totally would have had to stay in the car, too. The New Yorker in me would have come out in a minute! That's so unprofessional of that company to not set up a contingency plan. 3. I appreciate my copy of EXPOSED Magazine that much more now! Thanks! Hugs!  11.28.11 - 10:59am
Katelyn James - OHHHHH man!!!! And I thought printing and shipping 530 wedding invites was BAD. Whew. You'll look back on this a laugh... or cringe. But hey! It made for a GREAT blog post that shows that despite the fact that you look like ANTM in your unbelievable, well designed and well written magazine... not EVERYTHING is perfect all the time and that makes you REAL and that's why we love you:) If Michael and I weren't thousands of miles away, we'd be there stuffing and labeling right there with ya. Goodluck with the rest! xoxoxo  11.28.11 - 10:52am
Misty - This sounds just like what would happen to me!! I am about 1/2 way through reading Exposed and have loved it so far. Can't wait to finish it and read it many more times. You are the bomb!!  11.28.11 - 10:50am
Vera - Wow. I had no idea! I received my copy in a timely manner and I have read every word cover to cover. I even read aloud to my husband. : ) I'm not lying either when I say that I noticed the nicely printed shipping label with your logo. You are always totally put together and professional!   11.28.11 - 10:50am
Malinda Warder - You are amazing! Thanks for sharing the struggles as well. You rock!  11.28.11 - 10:48am
Renee - I have always admired you for being bold, talented, and your business sense, but now I admire you for your strength, poise, and determination. I would have gone full on Jack Nicholson in Psycho—locked doors would have been no match for my fury. Thanks for the reminder to always take the high road. It may be the harder road to take, but it's one you'll never regret!  11.28.11 - 10:43am
Bobbie Brown - OH my goodness. Total nightmare! I hope mine was in there as a Christmas gift :) I have only told like every member of my family that is what I want! haha!   11.28.11 - 10:38am
Sandra Fazzino Photography - Holy snafu, Batman! And how in holy heaven do you get past that heart attack and make it all happen?!?! I have to say, I've been a photo producer for many years now turned photographer working from home. And it never fails. No matter how much I dot my I's, cross my T's, there is always always always an unexpected hiccup that never ceases to amaze me. Way to go, you guys! Really, I hope you spend Christmas somewhere relaxing together! I read my mag cover to cover and it's been SO helpful to know that it's not a straight and narrow road! Thank you! XXXXXXXXXX  11.28.11 - 10:37am
Rebecca - Wow! How frustrating this must have been for you! Admire your perseverance in it all (i think i would have hid under my duvet for a couple of days wishing it would all go away) and how amazingly you guys work as a team (i did give my hubby a little nudge after reading this post to show him how great JD was in helping you out :) ) can't wait to receive my copy of the magazine...and now i know it was posted all the way here to Cape Town with much hard work and love :) thank you!  11.28.11 - 10:37am
Mireille - Hope to see my copy in the mail soon :o). Just a little more patience but I can do it, I know. It is worth the wait I'm sure.  11.28.11 - 10:27am
Mikaela - oh my goodness! your power house status just went up...and like most others here, i appreciate my magazine even more. you both rock! love you.  11.28.11 - 10:22am
ashley barnett - Jasmine and JD, this is why you are two of the most incredible and thoughtful people on the planet. If I lived in Cali I would totally come over and help stuff envelopes! Isn't it times like this you wish Polo had opposable thumbs?!  11.28.11 - 10:20am
Cassady - Aww! The three of you are amazing! I look forward to receiving my copy!! (Especially after even more hard work was put into addressing it!)   11.28.11 - 10:17am
elizabeth s. - I received my magazine before the shipper bailed on you...bless your heart! What an overwhelming situation! But, as seems to be the case often, we read, once again, that Jasmine and JD have made a plan and worked it out (probably with lots of prayer and maybe even tears!). Congratulations! My family has a "cray cray" Thanksgiving story that we have dined out on for, going on, 18 years! You are right, on the other side of all of this, you will have pictures to support your story, and you will LAUGH. A lot. Have a great week and I hope you don't cut your tongue licking all those stamps! ;) E.  11.28.11 - 10:16am
Ashley Terry - Wow, I never would have imagined this happening. My magazine was delivered way before I expected it; such a great surprise. Thank you for doing what it takes (we wouldn't expect anything less from you) and for teaching us a lesson about client service along with your story. This is why you're so successful; you always go above and beyond. Thrilled that this magazine is a success!  11.28.11 - 10:06am
Bonny dales - All I can say is that I am SO relieved to read this... I thought the postal service in south Africa had let me down...or some postman was flicking through MY exposed mag...looking forward to receiving it even more now!   11.28.11 - 10:05am
Aimee - All of a sudden I feel like procrastinating on my order was such a huge favor ;) Kidding! Oh man, I think y'all need a day at the spa to recover. Even Polo.  11.28.11 - 10:02am
Dominique - I am so glad you posted this, I was beginning to wonder where my copy was. So sorry this had to happen but I'll absolutely read it with a new appreciation when my copy comes in. Thank you!  11.28.11 - 9:58am
Cecilia Flaming - Oh wow! Can't imagine how much work that would have been for both of you! Love the photo of Polo! :)  11.28.11 - 9:58am
charlotte - i was wondering where it was!!! don't worry about it for one second! your fans are LOYAL and we love you! i can't wait to get my mag and read it start to finish! these are the things that make us stronger!!! xo!  11.28.11 - 9:55am
Jessie Emeric - Well, I guess I can forgive you...LOL j/k! We got our magazine early last week and I'm loving it! It's so worth it and we appreciate your hard work and honesty. Thank you. Just, Thank you.  11.28.11 - 9:52am
tardy - how awful, sorry for that happening to you guys! but transparency makes it all work out alright.   11.28.11 - 9:52am
Marina from Dubai - Love you Jasmine for being a human and sharing about it. I was among the first ones who ordered Exposed in the first 20 min of announcing it, so I got it in Dubai already. I love Exposed, I'm re-reading it again and again. Thank you from the bottom of my heart!!!  11.28.11 - 9:51am
Nicole Glenn - Stop it! Oh Emm Geeee!! You and JD are such a troopers...and Polo looks like you straight worked him to death! You guys are amazing, you should have called on some workshop friendssssss! We'd be there in a pinch, payments in sugar accepted. xoxo  11.28.11 - 9:50am
Kimberly Sebastian - Re. Betsy's comment: That's what Polo said ;)  11.28.11 - 9:48am
Lerissa - GREAT WORK you too! I LOVED it!   11.28.11 - 9:44am
Nicole - Oh my goodness! I have been faithfully checking my mailbox everyday so at least I know why :) the wait will be worth it though to get one hand addressed by Jstar!  11.28.11 - 9:44am
karey miller - Got it Saturday....loooove it! Thank you!  11.28.11 - 9:37am
Lauren - I could have mail merged those labels instantly! Thank you both for all the hard work, we all appreciate it!  11.28.11 - 9:36am
Malte - Being able to read this unreal story is so much worth waiting a few days longer. I sooo much hope to get one of those with a hand written label...  11.28.11 - 9:33am
Elisabeth Carol - Ah! You poor thing! Well, thank YOU for working so hard!   11.28.11 - 9:31am
MiaS - Sorry to hear about this. But, you couldn't find a new shipper? There must be more than one shipper in California.  11.28.11 - 9:30am
Denise Prichett - Thanks so much for this post. I kept running home every night to check the mail and was disappointed when the magazine wasn't there. I know the East Coast is far (lol), but I was truly puzzled with the delay. Thanks JD and Jasmine for making this happen with the obstacles. :)  11.28.11 - 9:28am
Claudia - All I can say is that the wait was soooo worth it!  11.28.11 - 9:22am
Cassie Allen - I can't believe this. I have a totally new appreciation for the receipt of this magazine! Thank you. The magazine goes with me everywhere. Literally. Thank you thank you thank you!  11.28.11 - 9:19am
MELISSA - I love Polo's picture the best. That is PRICELESS. The magazine was totally worth the wait, and all you have to do it let us know the deal, and we totally understand. Hang in there (and find a new shipper!) I can help with mail merge.   11.28.11 - 9:16am
Julie - I was wondering where my magazine was! lol But I've been happily reading it on my way to work every day. Thank you so much for all you do. I appreciate the magazine that much more knowing how much you put into it - even to packing it yourself! Much love!  11.28.11 - 9:14am
Rachelle Powers - Now I feel terrible that I threw away the packaging! But the mag is wonderful. Thank you so much.  11.28.11 - 9:13am
Marjan Tropper - Even little Polo looks sad :(   11.28.11 - 9:04am
Amber Fox - I feel so bad for you, but they were packaged with love. I'm excited to get it.   11.28.11 - 9:02am
KB - Aw! That's rough but you guys are amazing to have overcome it so quickly! I got mine last week and I'm loving it :)  11.28.11 - 9:01am
Kelly Hill - OMG! That is horrible! I have to say... I got my copy a few weeks ago and love it! Thanks for all your hard work and inspiration!   11.28.11 - 8:58am
sweetandcoolval - He's a star, just like you, together an amazing team. Sorry to hear about the fulfillment going sideways. The good news is that the magazine inventory didn't vaporize along with the company. That would have been truly vomit worthy. Looking forward to receiving my copy.  11.28.11 - 8:54am
Sharon - Oh wow, I had no idea because I got mine so fast! JD must have shipped my magazine...tell him thanks! :)  11.28.11 - 8:53am
Kaitlin - Awww Jasmine, you shouldn't have worried. Honestly- if we all bought it to learn more from you, then we can wait. We all should be patient, and understanding. Mistakes happen. What i'm betting is that this company didn't guess how much and how soon so many people would buy this magazine. They probably got slammed with the orders. Though that's not an excuse. They should suffer some repercussion.  11.28.11 - 8:51am
Justine Russo - oh Jasmine! You are amazing! We all don't mind waiting at all!! The thought of you guys on the floor hand writing labels makes me want to hop on a plane and come help!   11.28.11 - 8:50am
PAULA FRANCO - Hello Jasmine, I haven't recieve mine yet and I was a little bit worried. Thanks for sharing the nightmess you passed, and for your effort. Now I'm sure I will recieve it soon. Regards!!   11.28.11 - 8:50am
Katy Mears - WOW! Thank you guys so much for putting that much work into the magazines! I received my copy (in what I thought was a reasonable amount of time even :) ) and am so thankful for all the information packed in there. Thank YOU both on so many levels!   11.28.11 - 8:50am
Mette Laurent - OMG - what a nightmare - But thank you so much for your hard work:) I cannot wait to receive it and thanks to JD for taking the time to reply to my impatient email:)!!   11.28.11 - 8:47am
Trunetta Atwater - It may have been a bit ghetto to have your addresses handwritten, however your followers wouldn't mind it at all, knowing that addressed them personally. You don't really get that now days. But its glad to know that you are so passionate to make it happen. Such an inspiration. Tru   11.28.11 - 8:43am
Tony Whitmore - Wow. JD is such a calm and collected bloke it must have been reallllllly bad for him to get so wound up. But what a legend getting so much done on his own. I'm looking forward to reading my copy when arrives. :)  11.28.11 - 8:42am
Dianne - Bunny Trails - Holy cow!!! Well, I'm one of those recipients, so thank you SO much for all your hard work. I'm impressed that you stayed in the car when JD locked the doors. That was probably good. Otherwise, we'd be hearing about you on the news. And not for your mad photog skills. Now I'll be anxiously checking the mailbox all week. It can't take that long to get from CA to CO, after all. I love the pic - even Polo is obviously sad and exhausted for all the work you had to do.   11.28.11 - 8:41am
Amanda - Oh Jasmine, I'm so sorry you had to deal with that. Reading this post I laughed, I cried, I started re-reading the magazine with a new appreciation. ;)  11.28.11 - 8:39am
Tish Hill - Oh bless your hearts...what a mess! I'm glad JD didn't ruin your vacay even though you got to come home to a mess! :P Glad it's all working out and getting handled though. And I totally feel you on the handwriting labels thing - I would soooo scrap that idea too. Neat tidy labels are a must! ;)  11.28.11 - 8:39am
Kelly Green - Oh Jasmine, I feel bad now for wondering why my magazine hadn't showed up! I am just so excited to read it : )))))  11.28.11 - 8:38am
Kelly H - Jasmine, JD & Polo, you 3 are full of awesomeness. Sorry to hear that your shipper quit. But still the 3 of you hung on and did what you have to do although it was a workload. I salute you 3! Love you!  11.28.11 - 8:38am
Marianne Barta - Oh i'm so sorry!!! You guys make such a great team and thank you for your posts:) They make me smile, cry, and laugh.  11.28.11 - 8:35am
gaby Fuentes { NJ Wedding Photographer } - I got mine on time, and I thought the whole package looked FAB. If you pay the Post Office does labels and shipping for you, very affordable.  11.28.11 - 8:34am
Jessica - Crazy. And well done you - for just taking care of business. That's why you're as successful as you are.  11.28.11 - 8:34am
Denise - Now I feel like a total tool for the email that I sent to JD regarding the shipping screw up on MY end. I didn't check the address listed on pay pal and it will be shipped to my old address. I sent him an email explaining this, but I'm sure that was the least of his worries!!! Sorry to hear that you guys have been through such a tough time.  11.28.11 - 8:33am
Rick Miller - Setbacks will happen but you found a way like you always do. Loved the magazine. You should do more perhaps quarterly....you probably did not want to hear that right now, but it was really good.   11.28.11 - 8:30am
Nichanh - I got mine and I am super excited to read it. Thank you! Thank you!   11.28.11 - 8:28am
Kimberly Sebastian - Oh my gosh I can't even imagine how you both felt. I am so sorry that happened to you guys. You know what though, these crazy things that we can't even fathom at the time always have a way of working out...and make for a great story later (ok, way later like when we don't cry just thinking about it). People are understanding, forgiving, and good things come to those who wait...and I don't mind waiting extra for my EXPOSED!  11.28.11 - 8:27am
Jodi - Bless your little hearts!! JD is officially the awesomest hubby & business partner ever. I've been patiently waiting...and now I know why!! I will treasure it even more when I get it :)  11.28.11 - 8:27am
Kristen - OMG!!!! Are you kidding me?!?! That's totally insane. It's cute that JD waited for you to come home but ridiculous that you guys had to do all that shipping yourselves. Hopefully you were able to enjoy your Thanksgiving holiday even with all that stress. Ugh!!   11.28.11 - 8:27am
Shane Jeffri - Just reading that made me feel a little queasy. I'm sorry both of you (and Polo) had to go through that. I'm going to speak for the masses and say that every single order was enormously appreciated! Thank you!  11.28.11 - 8:26am
Alan - As much of a disaster that this is, it has proven one thing: A true, solid business will get the job done...no matter what it takes. Congratulations on your fortitude and your (and JD's) work ethic to make good on your promise.  11.28.11 - 8:25am
Danyiel Johnson - Where in the world did you store all the magazines? I hope you have lots of garage space? I mean they were on pallets?!?! Insane. Way to get it done though. I can't wait to get mine.  11.28.11 - 8:25am
Shannon Wimberly - I want one too! :) ...ghetto stylized!!!!! ...that would be cool!!   11.28.11 - 8:25am
Melissa Cramer Photography - Oh my word, that's horrible. How stressful... and right before Thanksgiving, ugh. I agree that it was a good decision to not tell you while you were in the Caymans and to make you stay in the car, lol (thumbs up JD!).   11.28.11 - 8:24am
damon - I thought so where is this amazing expose magazine now?? thid the postmen open my package ?? is the postmen reading it back to forth and back up and down ...?? I almost had him falsely accused.. ;-) No problem jasmine I have patience.. many thanks !!  11.28.11 - 8:23am
Michael P. Young - Oh dear God in heaven, great mother of pearl, and any other OMG statement that the universe has come up with!!!! JD...you are my hero of what a husband is... Jasmine, I just about wanted to vomit reading this not really knowing why, but not being to really imagine...but I could venture a guess that what you guys went through with this was probably about as close to anyone experiencing what a true RIP in the fabric of the time/space continuum would be like....wow! You guys rock!.. PS...I got mine and I think I'm going to keep my shipping package as a souvenir..  11.28.11 - 8:22am
Darla Hall - Jasmine, So glad that you did the magazine! It is amazing. I was so happy to receive mine this past week! You always have to expect some type of adversity when you are doing something great! I also know the scary feeling I get when Daniel is obviously worried. Haha. Love to you guys from Alabama!  11.28.11 - 8:22am
Rachel Tatem - That's terrible I am so sorry. Poor JD for trying to handle it alone and poor both of you for having to deal with crazy shipper guy. SO unprofessional.  11.28.11 - 8:21am
Alicia B. - I can't believe the 2 (ahem 3, sorry polo) of you did that all yourselves! If I wasn't all the way in SC I would have stuffed some envelopes for you. It's terrible how people do business these days. Let your yes mean yes. Very few people honor their word anymore...smh. I'm glad it all worked out. I would have cried, vomited and cried again because I hate to vomit...   11.28.11 - 8:21am
Dana Fiorito - Got mine last week and now I appreciate it all the more. thanks JD and jay star.  11.28.11 - 8:20am
Betsy - Holy cats!!!!   11.28.11 - 8:20am
Karisa Joy - Oh em gee! I can't even believe how cray cray (yes, I said it) that must have been!! Thanks for putting all that hard work into getting the packages out to us! We totally appreciate it!  11.28.11 - 8:20am
Holly - Sweet Heavens! Good things (hold up) GREAT things are worth waiting for.... Thanks j* for doing all you do. (you too JD and Polo)!  11.28.11 - 8:20am
Maggie Fortson - Wow! I am glad things ended up working out. Thank you JD, Jasmine, and Polo for all your hard work :) I received mine, read it, and loved it! Thanks again!  11.28.11 - 8:19am
Carrie K - Oh. my. gosh. Jasmine, what you do for your supporters oozes love. Thank you for following through on promises and working so hard for all of us and your business.  11.28.11 - 8:19am
Kasey Loftin - You're a trooper! Love my copy. Thanks for all your hard work to create and now distribute them.   11.28.11 - 8:18am
Damaris Mia - Oh no! That is horrible! I would have loved to have helped you! :)  11.28.11 - 8:17am
Cory Henry - It's awesome to see how dedicated you are to this magazine, even when all else failed. You're ways of going with the flow crack me up. But either way, I got my magazine and am already half way through it. You rock! :) -C  11.28.11 - 8:17am
LEOLAK - Oh and POLO pic! Poor pooch looks beat in this photo...did he help stuff envelopes too? He's still cute though! Oh and the magainze ROCKS big time!!!   11.28.11 - 8:17am
Amber - Oh my goodness!! You poor things... you and JD deserve the biggest gold stars available. Thanks for all you do for your adoring fans (like myself). Can't wait to receive my mag, but when I get it, the first thing I'll do is give it a hug to return the love.  11.28.11 - 8:16am
rose - Glad you and JD made it through..i love EXPOSED and have read it cover to cover at least three times!  11.28.11 - 8:16am
Marissa Nicole - This would explain why I haven't gotten mine yet. Ok...patience restored. For a few days at least. Can't wait to get my hands on it.   11.28.11 - 8:16am
Shannon T - That is insane!! I can't believe you had to do that!! Oh, and I think hand written labels would make the package look even more personal....like "Look, friend, a present!"  11.28.11 - 8:16am
LEOLAK - OMG....you sure can tell a story lady! I'm like..but JD vomitted..what about Grandpa? LOL Wow...that's some crappy business to leave you guys hanging like that...but on a bright side I actually kept my packaging stuff b/c for some reason I thought you guys would be sending them out (yeah duh) and how freaking cool is it to have your own magazine..but to know JD was sweating it out alone and packaged and sent it (or maybe you did since I'm lost on the timing) and I got it pretty soon after ordering...that's Rockstar-ness right there! Karma will come back to that shipping dude for sure! Way to go getting it all worked out.  11.28.11 - 8:15am
Jen - J.D. wins the husband of the year award. seriously. and you're still awesome AND got your magazines out faster than most monthly publications! :) AND its still one of the most inspiring magazines you can buy. :)  11.28.11 - 8:15am
Melody - Polo even looks tired!!   11.28.11 - 8:14am
Christina Wall - AWW! Hugs! I think we appreciate the magazine just a little more now! I would of loved to get a hand written label though! - nothing ghetto about handwritten, specially if it's by Jasmine! - Just saying!   11.28.11 - 8:14am
Megan S. - Don't stress, Jasmine! We understand. That's such a terribly crummy thing to happen to you and J.D.! Thanks for being awesome and tag-teaming the fulfillment. P.S. I hope I get a hand-addressed issue, you cray cray lady!  11.28.11 - 8:13am
Tasha Prescott - Yay for JD! It really takes an awesome man to not put that stress on you while you were out of the country! Now go get your hands and feet done and RELAX!   11.28.11 - 8:13am
Rozanne Zacarias - awww!! Soooo sorry to hear about all your troubles. THANK YOU, JD, and Polo for working so hard to get our orders out to us!! Lot's of LOVE!   11.28.11 - 8:13am
Corrie Lindroos - That is horrible!! You guys are amazing and so worth the wait.  11.28.11 - 8:13am
Lisa - Glad to know my magazine is on it's way over to London :) Can't wait to read it Jasmine! xx  11.28.11 - 8:13am
Janice - Polo deserves a vaca!!!! :) I am glad you three made it out alive. I would sue the DRAWS off the shipper.  11.28.11 - 8:12am
Laura Stricklin - Oh J! Such dedication! Right here at Thanksgiving. I hope you were able to enjoy some of the holiday. It's people like you who make the world go round and motivate us to always work hard and never slack! :P  11.28.11 - 8:12am
Holly - Holy cow!!! Kudos to both of you for handling the situation so well! The magazine was well worth the wait - and the wait wasn't more than anything else you order online. Great job!  11.28.11 - 8:11am
kat - rocknrollbride - oh how i feel your pain (or should i say how GARETH feels your pain). We decided to do all the posting and shipping of our mag ourselves...well when i say 'ourselves' I mean Gareth doing it all. and whoa was it a big job... However the one difference between me and you is that I TOTALLY used the phrase cray cray in our situation MANY TIMES  11.28.11 - 8:11am
Christy - Oh! My! Gosh! That is INSANITY! I can hardly handle addressing/mailing holiday cards, much less THOUSANDS of magazines! I'm way impressed by you two. Also - I would have punched that shipping company in the kidney! Just saying.   11.28.11 - 8:11am
karen - Sounds an absolute nightmare Jasmine. I still await my copy and I have no doubt it will arrive! Like I said on Facebook, I check the post box every day Im like a child waiting for Christmas.  11.28.11 - 8:10am
ellie - you are amazing. and so is your magazine. <3   11.28.11 - 8:10am
Hannah Farmer - you have an amazing husband to work along your side!!! Thats awesome!! So sorry about that crazy company!!!!! Glad you got it all sorted out!   11.28.11 - 8:08am
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